Help

Need some help finding your way around Delia Online?  Hopefully we have all the answers here.

Membership and registration

How do I become a member? Click on 'register', which appears at the top of the home page.  Fill in your details and click on 'save'.  The next time you visit the site you will need to log in with your email address and password at the top of the page, then click on the login button. 

Why should I become a member of delia online? As a member you will be able to: enter our online competitions, (please note that, for legal reasons, our competitions are not open to overseas users), use the personal recipe book and shopping list; be eligible for exclusive giveaways and member offers in our fortnightly newsletter which you will receive automatically

How do I sign in? Click on the 'login' button and fill in your email and password

How do I change my password or e-mail address? Sign  in to the site as usual, then click on 'your name at the top right of your screen, and then click Edit Details.  Here you can make any changes to the e-mail address or password that you need, and click update button to save the changes 

What should I do if I have forgotten my password? Click on the 'forgotten your password?' after you have cicked Log in.  Type in your email address and you will receive an email will which give you instructions to change your password.

NB if the above doesn't happen, check you Spam and Junk folders, or contact us on feedback@deliaonline.com

How do I stop receiving newsletters and 3rd party emails? Click on the unsubscribe link at the bottom of your newsletter or email

What will you do with my membership details? At Delia Online, we are committed to protecting your privacy. This means that we will not distribute, sell or rent your name or personal information to any third party without your permission. We may share non-personal, non-individual information in aggregate form with our marketing partners for research purposes. In other words, we will not tell our marketing partners that you visited a certain page at the site, but we may tell them how many visitors visited that page. 

Shopping list and Recipe book

How do I add one of delia's recipes to the shopping list and recipe book?  Once you have chosen one of delia's recipes, click on the Add to Favourites or Recipe Book button just below the title. Having done this, when you click on these areas in your profile, you will see the recipe has been added to your recipe book. You can add as many recipes to 'my recipe book' as you like. 

How can I remove a recipe from my recipe book? Click on the remove buttons in each area and it will be deleted from your profile

How can I see the recipes in my recipe book and my shopping list? Make sure that you have signed into the site.  Click on your profile and then Recipe Book or Shopping LIst

How can I print my shopping list or a recipe in my recipe book? Open up the section in your profle and click on the 'print' button

Why do some ingredients appear twice in my shopping list? If an ingredient is used more than once in the recipe, it will appear more than once in the shopping list. If you add more than one recipe and, for example, butter features in each one, butter will be listed twice, with each relevant quantity. 

Where can I ask a cookery question?  You can ask questions on our Ask Lindsey section, please note - this is for quesitons about Delia's recipes only

Where have the forums gone?  When we re-launched Delia Online we removed our community forums, however you can still join in the chat on our Delia Online Facebook page

 My question hasn't been answered.... please contact us on feedback@delionline.com

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