Buying new set of pans

Keen to know which brand to buy? Or want to share a great purchase with the rest of us? This is the place to do it...

 
 
 

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Foodiecook

New Pans

I totally agree, it really pays to have 'horses for courses', I started buying hard anodised with Analon a couple of years ago and am very pleased,good heat conduction and so easy to clean, one swish of the sponge with a little Fairy and voila, as the french would say, I would not surrender my cast iron casseroles which I use for long slow cooking, on the hob or in the oven. My very best pan was bought at the Hounsditch Warehouse nearly 50 years ago, aluminuim lined with steel, the adventures that has had as I perfected my art in the kitchen but it still comes up brillantly clean. It's a Tower pan, are they still around? I dread the day when the handle comes off, I'll never manage without it!

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cherrypicker

Pans

"Welcome to Delia Online Cherrypicker. What make of pans did you buy?"
Sorry about the delay in replying. Went away for a few days to stock up on the Beaujolais Wines for the Beaujolais Nouveau party we will be hosting this Thursday. Anyway back to the pans. I got a full set of MEYER ANOLON / Professional. Hard Anodized, non-stick pans years ago. I remember Delia then went on to recommend their steak frying pan, you can get the pan really hot without adding any oil or fat. I find that gives me perfect pan fried fillet steak every time. I even dropped one of my saucepans and bent it. But I took it in to my local blacksmith who straightened it out again. So although I sometimes look at new pans I really don't think they will match up to the set I am using. And I can't afford these German ones! Regards, Cherrypicker

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Stonecircle

SKK Warranty is Pants!!!

Avoid SKK Pans, I have one of their titanium frying pans which I returned to them as it is no longer non stick.

I have today been told by Chomette (UK agents for SKK) that my pan is not covered by the warranty on the grounds that I have misused it and it looks like dishwasher damage???

Strange thing is I don't have a dishwasher and have never had a dishwasher

Next I was told I needed to use more oil in my cooking??

Is that not the whole point of owning a non stick pan??

Poor quality and ever poorer customer service. I was speaking to a representative at Chomette and I asked if I could speak to someone in SKK and was told I would only be referred back to themselves. So I cannot even discuss the matter the the people who have made the decision. What a joke!

So I am left with a pan that is useless, a glass lid and a spare handle that I purchased as the spiel I read on this pan made it sound like it would last forever.

Back to my 15 year old Le Cruset, which is still surprisingly non stick after all this time!

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JAMES

Spamming.

Stonecircle. I do not think spamming the website with three copies of the same post is particularly helpful.

Find, you feel cheated by SKK, you've made your point.

Personally, I will be upgrading to them as and when I can afford it. Things like this always happen but for every disgruntled customer there are thousands who sing their praises.

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JAMES

Spelling!

Find should be FINE! :)

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Welshcookie

Pans

Do you know, I think we got the message the first time. It may make you feel good but surely your gripe is not with us.

Quote the relevant Consumer Acts to the firm you got the pan from. It seems the pan was not 'fit for purpose'. If it failed within a short time they cannot NOT give you your money back.

Remember your contract was with the retailer not the manufacturer.

Go for it! Tell them you will go to Trading Standards if they don't step up. Good luck.

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Stonecircle

Thank you for the advise :)

I will do as you suggest and take up the matter with trading standards. I have had a reply from SKK which is again disappointing.

A pan that has only been used on the smallest gas ring and costs over £100 should not have such inadequate coating that it burns out.

See below......

Dear Sir,

thank you for your email dated Aug. 25, 2011 and the information therein.

In regard to the photos be informed that the product wasn't used in accordance with our use and care instructions, because discolouration or damage from overheating
is not covered by our warranty. The non-Stick surface of this product has changed the colour inside and is burned out, totally.

Best regards

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Stonecircle

Not spam

"Stonecircle. I do not think spamming the website with three copies of the same post is particularly helpful.

Find, you feel cheated by SKK, you've made your point.

Personally, I will be upgrading to them as and when I can afford it. Things like this always happen but for every disgruntled customer there are thousands who sing their praises.

"

If I were selling or promoting SKK you may be able to call it spam, however I am not. I am posting the problems I have had with these pans.

As 3 separate threads exist I wanted to ensure that my problem with SKK got across to everyone.

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Foodiecook

Changing the subject completely.

"Stone if I had payed £100 on a pan and it failed I to would be very angry.A writ from the small claims court to the retailer usually does the trick, you may need to get the pan tested by an "expert" the C/Advice bureau should be able to help with that.
Take no notice of Jasmin he spams every Tefal product thread with statements like Tefal is well known for producing unusable rubbish.
Best of luck and keep posting."

Funny that!
Couple of days ago I emailed Tefal as I was so delighted with my latest purchase. As I remember I said something like " in 40 years of being a housewife I have had many Tefal products and never failed to be delighted with each and every one!" Very true, I wonder what Jasmin purchased, far from it being' well known that they produce unusable rubbish' everyone I know has always been happy with Tefal products.

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JAMES

Foodie.

Foodie,

Bolas has been asked repeatedly to call me by my correct name, which is obviously, James. Apparently its not a name he cares for.

He has even been asked by the site admin to comply with this but he fails to understand.

Until he does so, I shall be referring to him as Bolas de F Wit........


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.

buying a new set of pans

Reading all this makes me think my battered set of hand me downs is woefully inadequate, and shopping trip essential. My OH doubtless will think differently ;)

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JAMES

New Pans.

"I of course complied until your accusation that I stalked you ect so all bets are off Jim Jams.
Ps I enjoy the many variations of my title that posters use here."

Yet you reply to EVERY post I make and always try to prove me wrong.

I could start a thread about the sky being blue and you'd come along shortly to provide your usual links, also not allowed, to try and prove me wrong........

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Foodiecook

Tefal Pressure Cooker

Oh! Is it the one with the sort of clamp on top that you don't have to run under the cold tap? I had one of those for a long time and loved it to bits, used to take it to the caravan and make soup from the chicken carcass. Unfortunately OH put a carcass on before we went out and forgot to turn it off, ruined! lucky we didn't have a fire! He promised faithfully to buy me a new one but, 30 years on, I'm still waiting, Hmmmm! Think perhaps the moment has passed now there's only the two of us, besides, they don't seem to do that one any more.

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Janice

Pans

Are stainless steel as good as they say - looked on internet for answers and almost everyone rates them but I fear they too will stick on my hob. Delia rates some German aluminium pans but I thought aluminium was a real no no these days, but she should know shouldn't she?

What do you think - any help much appreciated before I throw out the old and splash out on the new."

I have been using Wolfgang Puck's bistro collection for the past 4 years and they still look really new. I am very happy with stainless steel, so much so that I have just taken delivery of additional pans to add to my current ones. Bought them from Ebay at a discount price, so I would recommend. I also love my cast-iron frying pans which in our opinion give great flavour to scrambled eggs.

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Gerry

Le Crueset stainless steel

"Are stainless steel as good as they say - "
I have a Le C. roaster and am delighted with it. If I hadn't already got stainless steel pans I would buy Le C's ss ones that go on the hob and in the oven.

 
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